REFUND POLICY
You may request a refund by completing the Refund Request form which will be provided to the Customer upon request. Upon timely receipt of the completed form, Digrafika will refund the total payment made, less a fifty dollar ($50.00) service and processing fee.
Once you request additional revisions for any of the initial concepts, you shall forfeit the right to the refund as outlined above. Acceptance of such refund shall constitute your sole and exclusive remedy with respect to such Responses. Should you receive such refund, you acknowledge that you will have no right (express or implied) to use any logo samples, design modifications, or other work product, content, or media, nor any ownership interest in or to the same.

The refund policy will not take effect:
1) If we have received feedback on one or more of the basic concepts; 2) If the company we are making the logo for closes, changes their name, or their activity; 3) If the project was closed for reason unrelated to our design; 4) If we do not hear back from you for more than 1 month (30 days).

PRIVACY POLICY
Digrafika is committed to protecting your privacy. Digrafika will only ask for information which is pertinent to delivering services requested.
All the information you provide is strictly for Digrafika’s use. We guarantee it will not be shared with any other company. Your online orders will be placed securely.
How Digrafika will use your information:
Upon placing an order, we will need your name, your company's name, your email address, and your mailing address. With this information we can process and complete your order, notify you of design progress, and contact you with questions.
We will ask information about the mission or structure of your company or organization in order to create a design that meets your needs.
All the rights of the final Artwork and Logos we create belong to our customers. All proofs and initial concepts remain property of Digrafika.

LEGAL POLICY
All rights of final logos and artwork Digrafika LLC has created and designed for any customers belong to the customer they were designed for. Digrafika LLC does not hold any rights to logos chosen for final approval by customer.
(Please see Terms and Conditions for complete description of service agreement)
The Customer shall own the final design provided to the Customer by Digrafika hereunder. The Customer shall not, however, own any materials, media or other content generated during any revision cycles leading up to the final approved design, with such right, title and interest expressly reserved to Digrafika. The Customer acknowledges and hereby grants to Digrafika the right to use Creative and Revision Briefs, as well as individual Responses provided to the Customer, for internal and archival purposes, and in order to display and promote the Digrafika Service. The Customer acknowledges that his rights under this Agreement shall be limited solely to the final Response chosen by him and that no trade or service marks in or to such final design is being conveyed under this Agreement. The Customer acknowledges that Digrafika shall have no obligation or duty to perform trade or service mark searches or inquiries, or the like, in order validate the propriety or legality of the provided compositions.
Accordingly, the Customer is encouraged to perform its own independent searches with regard to the designs provided by Digrafika. Furthermore, the Customer acknowledges that Digrafika shall have no responsibility or obligation of any kind to assist the Customer in seeking state or federal intellectual property protection (i.e., without limitation, trademark registration) for the designs, nor shall Digrafika be responsible in otherwise assisting the Customer in any way in the Customer's perfection of the Customer's rights in or to the designs.